Full job description Social Housing Assessment & Lettings Officer (x3)
Wembley (Hybrid Working) | Full-Time | Immediate Start
Pay Rate:
*£21.41 per hour (PAYE)
*£28.19 per hour (Umbrella)
Start Date: Week commencing 29th June 2026
Contract: Ongoing Temporary (Project-Based)
Hours: 36 hours per week, Monday to Friday
Make a Difference in Your Community
We are seeking 3 motivated and organised individuals to join a Local Authority Housing Team in Wembley, supporting a key social housing project. This is a fantastic opportunity for candidates looking to develop experience in housing—even if you don’t come from a housing background.
? The Role
As a Social Housing Assessment & Lettings Officer, you will play a vital role in supporting residents through the housing process and ensuring fair and efficient allocation of social housing.
Key responsibilities include:
*Assessing housing applications and undertaking applicant verifications
*Conducting home visits and organising medical assessments
*Notifying applicants of their housing priority status
*Managing and maintaining accurate housing application records
*Supporting the administration of the choice-based lettings service
*Prioritising applicants for property viewings and offers
*Responding to customer enquiries via phone and email
*Organising the advertisement of available properties
*Helping manage applicant expectations and promote best use of housing stock
What We’re Looking For
Housing experience is not essential— we’re looking for candidates with the right skills and mindset:
Strong written and verbal communication skills

Excellent organisational skills with the ability to plan and prioritise workload

Ability to meet tight deadlines in a fast-paced environment

Confident using IT systems including:
*Word processing
*Spreadsheets
*Databases
*Email and digital communication tools

Customer-focused with the ability to provide clear guidance and advice
Working Arrangement
*Hybrid working available
*Based in Wembley (office attendance required as part of the role)
Requirements
*Must be willing to undertake home visits
*Must pass an enhanced DBS check
*Available for immediate start
Why Apply?
*Gain valuable experience within a Local Authority housing team
*Opportunity to work on a meaningful project impacting local communities
*Supportive team environment
*Potential for contract extension
Apply now to secure your place in this impactful housing project and start making a difference in Wembley communities!