Full job description

Service AdministratorLocation: Runcorn
Pay Rate: £15.92 per hour
Contract: 6 months
Hours: Monday - Friday, 8:00am - 4:00pm (37.5 hours per week)
About the RoleWe are currently looking for a highly organised Service Administrator to join a busy operations team based in Runcorn. This is a fantastic opportunity for an experienced administrator to work in a fast-paced environment, supporting service operations and ensuring the smooth coordination of schedules, systems, and customer interactions.
You will play a key role in maintaining efficient workflows, supporting technicians, and ensuring accurate record-keeping and service delivery.
Key Responsibilities*Plan and manage preventative maintenance (PM) service schedules
*Allocate work to technicians based on location, skill set, and availability
*Coordinate service bookings with both customers and field technicians
*Maintain accurate service records, compliance data, and system updates
*Monitor schedules, backlog, risks, and performance levels
*Support general administrative duties including filing, data entry, and correspondence
*Manage despatch of repaired units, including tracking parts usage
*Process inbound products (e.g. Littmann stethoscopes) and liaise with Customer Services
*Assist with reporting, data analysis, and special administrative projects
About YouEssential Skills & Experience*Proven experience in a fast-paced administrative or office environment
*Strong organisational skills with the ability to manage multiple priorities
*High levels of accuracy and attention to detail
*Confident and professional telephone manner
*Ability to work well under pressure and adapt to changing demands
*Intermediate IT skills, including Microsoft Excel and Word
Desirable*Experience in a similar service or scheduling role
*Knowledge of job/work order scheduling
*Experience using SAP S/4 HANA and/or Salesforce
Working Environment*Friendly, open-plan office setting
*Small, collaborative team (approx. 4 people)
*No travel required
Why Join?*Opportunity to gain experience in a busy operations environment
*Build skills in service coordination, scheduling, and systems management
*Work within a supportive and collaborative team
Additional Information *Contract length: 6 months (covering retirement vacancy)
*Interview process: Immediate availability
If you’re an organised and detail-oriented administrator looking for your next contract opportunity, apply today.






















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