Full job descriptionCentre Coordinator
Wood Green
£29,000 plus generous benefits
We have an opportunity for a customer focused Centre Coordinator with great social and administrative skills, who loves building relationships and is a self-starter.
As the Centre Coordinator, you will be the first point of contact for anyone entering the building and you’ll be responsible for providing exceptional customer service - going above and beyond, making sure everyone who visits us feels at home.
Some of your responsibilities will include:
*Ensuring a warm, welcoming, helpful, efficient, and responsive reception service for customers, telephone callers and visitors to the Centre.
*Assuming role of Fire Marshall and co-ordinating fire evacuations as required.
*Liaising with all existing and potential new customers to strengthen and increase good customer relationships by understanding them and their business.
*Ensuring all day to day customer needs and complaints are handled quickly, efficiently and to ensure total customer satisfaction.
*Organising customer events and preparing meeting rooms.


Bring your personality to work
We look for a great team player who is sociable, outgoing and who can bring their own style to our fun, thriving work environment.


You’ll also need to have:
*Experience of working in a strong customer facing environment
*Proven experience in customer care and ability to resolve customer complaints
*Strong MS Office skills along with knowledge of other basic IT packages
*Excellent communication skills, both verbal and written
This role requires you to be on site 5 days a week.