Full job descriptionSales Order Processing Manager
£35,000 - £40,000 + Benefits | Immediate Opportunity
Are you an experienced Sales Order Processing professional who enjoys improving processes, developing teams and driving operational excellence?
We are looking for a Sales Order Processing Manager to lead a small team responsible for the accurate and efficient processing of customer and supplier orders. This role will have a particular focus on overseeing, developing and streamlining the Sales Order Processing (SOP) function to ensure exceptional service delivery and operational efficiency.
The Role
*Lead, coach and develop a team of 3
*Oversee the end-to-end Sales Order Processing function
*Ensure customer and supplier orders are processed accurately and efficiently
*Review and improve SOP workflows, procedures and best practices
*Identify process improvements and remove operational bottlenecks
*Monitor KPIs and drive performance across the department
*Work closely with Sales, Purchasing, Quality and Operations teams
*Resolve escalated order, customer and supplier queries
*Ensure service levels are maintained and continuously improved
*Act as the voice of the team, ensuring operational priorities are represented across the business
About You
*Previous experience managing or overseeing a Sales Order Processing function
*Strong understanding of order management, customer service and operational processes
*Experience within sales operations, customer operations, supply chain, purchasing or a similar environment
*Proven ability to identify and implement process improvements
*Experience leading, mentoring or supervising a team
*Strong customer focus and stakeholder management skills
*Confident using KPIs and reporting data to drive decision-making
*Highly organised with exceptional attention to detail
*A proactive approach with the ability to prioritise effectively in a fast-paced environment
What’s On Offer?
£35,000 - £40,000 salary (negotiable)
Profit-related bonus opportunity
23 days holiday
Company pension
Cycle to Work scheme
Free onsite parking
Monday-Thursday 8:30am-5:00pm, Friday 8:30am-4:00pm
Why Apply?
This is an excellent opportunity for a hands-on manager with strong Sales Order Processing experience who wants to make a real impact. You will have the chance to shape processes, develop a high-performing team and play a key role in supporting the continued growth and success of the business.
Apply today to find out more.