Customer Service Advisor
other jobs SF Recruitment
Added before 1 Days
- England,East Midlands,Leicestershire
- Full Time, Permanent
- £32,000 - £34,000 per annum
Job Description:
Full job descriptionCustomer Service Advisor
Coalville, Leicestershire (LE67)
£30,000 - £33,000 (Depending on experience)
Full-Time, PermanentWe are working with a well-established international business based in Coalville. They are currently expanding their team due to a steady increase in demand and are looking for someone reliable and customer-focused to join their Customer Service & Sales Support department.
Reporting straight to the Sales Director, you will look after a specific portfolio of customer accounts. This isn’t a standard call-centre role; it’s a mix of account management, customer support, and essential day-to-day administration.
What You’ll Be Doing:*Keeping on top of a shared customer inbox and replying to queries efficiently.
*Coordinating product samples for clients and putting together competitive quotes.
*Handing warm leads and successful quotes over to the internal sales team.
*Keeping the CRM/database accurate and up to date.
*Monitoring stock levels and pulling together basic reports for senior management.
*Pitching in to help the wider team when things get busy.
What We Are Looking For:*Experience: A solid background in administration or customer service, ideally from a fast-paced environment.
*Skills: Excellent communication skills, great attention to detail, and a comfortable working knowledge of CRMs/databases.
*Attitude: A genuine team player who adapts well to change and takes pride in looking after customers.
If you have the right experience and want to join a stable business that genuinely treats its staff well, please apply with your CV today.
Coalville, Leicestershire (LE67)
£30,000 - £33,000 (Depending on experience)
Full-Time, PermanentWe are working with a well-established international business based in Coalville. They are currently expanding their team due to a steady increase in demand and are looking for someone reliable and customer-focused to join their Customer Service & Sales Support department.
Reporting straight to the Sales Director, you will look after a specific portfolio of customer accounts. This isn’t a standard call-centre role; it’s a mix of account management, customer support, and essential day-to-day administration.
What You’ll Be Doing:*Keeping on top of a shared customer inbox and replying to queries efficiently.
*Coordinating product samples for clients and putting together competitive quotes.
*Handing warm leads and successful quotes over to the internal sales team.
*Keeping the CRM/database accurate and up to date.
*Monitoring stock levels and pulling together basic reports for senior management.
*Pitching in to help the wider team when things get busy.
What We Are Looking For:*Experience: A solid background in administration or customer service, ideally from a fast-paced environment.
*Skills: Excellent communication skills, great attention to detail, and a comfortable working knowledge of CRMs/databases.
*Attitude: A genuine team player who adapts well to change and takes pride in looking after customers.
If you have the right experience and want to join a stable business that genuinely treats its staff well, please apply with your CV today.
Job number 3893324
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Company Details:
SF Recruitment
Company size: 100–249 employees
Industry: Recruitment Consultancy
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