Full job descriptionEvents Administrator
Permanent/Part time, office based
£14.43 p/h
20 hours per week, can be flexible on how the hours are worked
You’ll provide key administrative and logistical support for professional medical training, internal meetings, national events, and conferences. This role is ideal for someone with exceptional organisation, communication and problem-solving skills who thrives in a dynamic, fast-paced environment and is passionate about customer experience.


*Coordinate the end-to-end administration of internal and external training events, ensuring all documentation, communication, and logistics are executed
*Manage model recruitment and communication, maintain GDPR-compliant model databases, and ensure smooth scheduling for all hands-on sessions
*Serve as the primary point of contact for delegate enquiries, providing clear and timely communication
*Process delegate payments and refunds in accordance with company policy
*Prepare and send physical training materials, dermal fillers and demo cosmetics products, ensuring accurate packaging and timely dispatch
*Monitor and manage training stock levels, including event kits, dermal fillers, demo products, branded materials, and printed literature, emergency care - working with the warehouse and suppliers to reorder when necessary
*Collaborate with internal departments and external vendors to ensure all event logistics - such as venues, trainers, travel, accommodation, catering, AV, and compliance - are professionally managed and on schedule
*Coordinate domestic travel and accommodation for external trainers, internal staff, and medical faculty, ensuring alignment with budget and preferences
*Manage the internal training calendar and delegate tracking systems to ensure up-to-date visibility on upcoming sessions, delegate volumes, trainer availability, and venue bookings
*Maintain effective communication with third-party venues and service providers to confirm arrangements, resolve issues
*Provide administrative support during larger events (e.g., congresses, national faculty meetings) including creation of event packs, signage, tracking attendee lists, and post-event admin
*Ensure all internal and external stakeholders follow correct SOPs and compliance processes before, during, and after each training event
*Run and maintain regular reporting dashboards and performance metrics for training events, including delegate feedback, trainer evaluations, model attendance, and cost tracking
*Collaborate with the Medical Education team to collect, manage, and file all regulatory documentation and feedback according to compliance standards
*Assist in managing the feedback loop such as gathering and analysing post-event data to suggest improvements and contribute to future training strategy
*Assist in preparing internal presentation decks, performance summaries, and post-event reports for senior leadership