Full job descriptionReed Business Support are recruiting for a Customer Service Advisor on behalf of our valued clients. This Customer Service Advisor opportunity is ideal for an individual who is confident, proactive, and able to thrive in a busy, fast-paced environment. As the appointed Customer Service Advisor, you will play a key role in supporting the wider team and delivering an excellent customer experience.
About the Role:• Handling inbound and outbound customer enquiries via phone and email
• Resolving queries efficiently while maintaining a high level of professionalism
• Updating internal systems with accurate customer information
• Working closely with internal departments to ensure smooth service delivery
• Delivering exceptional service and building strong customer relationships
About You:• Previous experience in a customer service, call centre, or retail environment desirable
• Excellent communication and listening skills
• Strong problem-solving ability and a calm, professional approach
• Confident using Microsoft Office and CRM/customer systems
• Positive, adaptable, and team-focused
If you are interested in this Customer Service Advisor role, please apply today. Reed Business Support look forward to assisting you with the next step in your career.