Full job descriptionWe’re seeking an experienced Neighbourhood Manager to take ownership of a diverse housing patch, delivering a high-quality, customer-focused service across residential and mixed-tenure properties.
You’ll act as the face of the organisation within the community, managing around 650 homes and leading on all aspects of tenancy and estate management. This is a hands-on role where you’ll build strong relationships with residents, ensure compliance and safety standards are met, and respond to a wide range of housing issues.
Contract Length: 3 months initially
Hours: Monday to Friday | 09:00 – 17:00 – approximately 3 days a week in the community
Hourly rate: £29.70 (Umbrella)
Location: Bexley area
Please note that an Enhanced Adults DBS is required for this role
Key Responsibilities:
*Manage the end-to-end customer journey, including tenancy visits and ongoing engagement
*Handle tenancy management matters such as ASB, safeguarding, disputes, and legal processes
*Carry out estate and property inspections, ensuring safety, cleanliness, and compliance
*Work closely with internal teams and external partners to resolve repairs and community issues
*Oversee estate services, including service charges, arrears queries, and contractor performance
*Represent the organisation at external meetings and support multi-agency working
The successful candidate will have:
*Experience within housing or tenancy management
*Confident managing complex cases including ASB and safeguarding
*Highly organised, able to manage your own patch independently
*Full UK driving licence and access to a vehicle required
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.