Full job descriptionOverview
We are seeking a proactive and detail-oriented Credit Controller to join our finance team. This is an excellent opportunity for an intermediate-level professional looking to take ownership of a ledger and contribute to improving cash flow and reducing aged debt.
Key Responsibilities
*Manage and maintain a portfolio of customer accounts
*Proactively chase outstanding debt via phone, email, and written communication
*Build and maintain strong relationships with customers to ensure timely payment
*Allocate incoming payments accurately and reconcile customer accounts
*Investigate and resolve invoice queries in a timely manner
*Produce and review aged debt reports, highlighting high-risk accounts
*Escalate problematic accounts and recommend appropriate action
*Support month-end processes, including reporting and reconciliations
*Work closely with sales and operational teams to resolve disputes
*Maintain accurate records in line with company policies
Key Requirements
*Previous experience in a Credit Control role (2–4 years)
*Strong communication and negotiation skills
*Confident dealing with stakeholders at all levels
*Good working knowledge of accounting systems (e.g. Sage, SAP, or similar)
*Strong Excel skills (e.g. VLOOKUPs, pivot tables desirable)
*Ability to work independently and manage workload effectively
*High attention to detail and strong organisational skills
Desirable Skills & Experience
*Experience working with high-volume ledgers
*Exposure to ERP systems
*Experience in a fast-paced or commercial environment
Personal Attributes
*Proactive and results-driven
*Resilient with a professional and persistent approach
*Strong team player with a collaborative mindset
*Ability to prioritise and meet deadlines