Full job description

Change Management Consultant (London Market Insurance)
£425-£436 per day (Outside IR35)
Location: London (EC3) - 3 days onsite, 2 days remote
Contract: 10 weeks+
We are seeking an experienced Change Management Consultant to support a London Market insurance client on a business transformation programme. This role will focus on underwriting-led process standardisation, operating model optimisation, and driving adoption of new ways of working across key business functions.
This is a hands-on, delivery-focused role suited to someone who can bridge the gap between transformation delivery and business adoption within a complex insurance environment.
Key Responsibilities
*Develop and deliver change strategies aligned to transformation objectives
*Drive stakeholder engagement across underwriting, operations, claims, and support functions
*Lead business readiness and adoption activities, including impact assessments and intervention planning
*Facilitate workshops to align on target operating models and process changes
*Deliver communications, training coordination, and change collateral
*Support embedding of standardised processes and monitor adoption outcomes
Essential Experience
*Strong London Market insurance experience (Lloyd’s or company market)
*Proven delivery of change within underwriting or operational transformation programmes
*Demonstrated ability to drive stakeholder engagement and behavioural adoption
*Experience with process standardisation and operating model change
*Strong workshop facilitation, communication, and stakeholder management skills
Highly Desirable
*Experience with underwriting workbench, PAS, or workflow transformation
*Exposure to delegated authority or bordereaux operations
Candidate Profile
*Pragmatic, delivery-focused, and commercially aware
*Credible with senior business stakeholders
*Comfortable navigating complex environments and influencing without authority
If you are a hands-on change professional with strong London Market experience and a track record of driving adoption in transformation programmes, please get in touch.