Full job descriptionA Housing Association is currently looking for a Universal Credit Administrator on a temporary basis for about 6 weeks.
Key responsibilities are as follows
Provide administrative assistance to the welfare benefits team, completing and recording universal credit verifications following the April annual rent increases residents.
To accurately verify high volumes of incoming Universal credit verifications
To record verification details on the Proxsys system
To liaise with housing management teams, the universal credit lead and other relevant staff to ensure that any issues with verifications are resolved in a timely manner
To assist with monitoring the universal credit mailbox and with forwarding/recording verifications received via the mailbox.
Ensuring housing costs are verified with Universal Credit for our Residents via the landlord portal
Contacting Residents who have not reported their rent increase on time
Follow up with housing officers to ensure updates to data are completed
PAYE £17.69 Umbrella £23.40
Essential requirements
Must have a good administrative background ideally in Housing
Experience of Universal credit would be advantageous
Must be immediately available or on short notice