Full job descriptionREGIONAL MANAGER
*Trinity Estates • Competitive • Home Based
ROLE OVERVIEW
You will lead and develop a region of property managers overseeing a varied residential portfolio across Hertfordshire, the Home Counties and Berkshire/Reading. As a people-focused leader, you will set clear standards, coach for high performance and ensure your team delivers a consistent, responsive and professional service to customers, clients and residents.
As part of the Odevo Group, you will benefit from strong central support and proven processes while having the autonomy to shape your region. You will create the conditions for your team to thrive, balancing operational excellence, commercial outcomes and a great resident experience.
ROLE EXPECTATIONS
You will spend most days guiding and supporting your property managers, reviewing portfolios, unblocking issues, prioritising actions and ensuring compliance and budget discipline. You will be visible across your geography, joining key client meetings, attending site visits when needed and leading team huddles to drive quality, safety and service.
WHAT SUCCESS LOOKS LIKE
*Your team consistently meets service standards, SLAs and compliance requirements across the region.
*Clients, residents and contractors rate communication as clear, timely and solution focused.
*Budgets are well-managed, with accurate forecasting, controlled spend and minimal variances.
*Risks are identified early and resolved quickly, with strong health, safety and regulatory oversight.
*Team engagement is high, with clear goals, regular coaching and measurable performance improvement.
*Regional growth and retention targets are supported through trusted relationships and delivery at pace.
HOW YOU’LL SPEND MOST OF YOUR TIME
*Leading, coaching and developing property managers through 1:1s, ride alongs and team meetings.
*Overseeing portfolio performance, action plans, service charge budgets and year end outcomes.
*Handling key escalations and complex issues, partnering with clients and internal specialists.
*Monitoring compliance, H&S actions and contractor performance to agreed standards and timelines.
*Building strong client relationships through reviews, site presence and proactive communication.
*Driving continuous improvement, standardising best practice and streamlining workflows.
WHO THIS ROLE IS FOR
*You are a confident people leader who sets clear expectations and supports teams to deliver.
*You balance empathy with accountability and enjoy solving problems at pace.
*You are commercially aware, data informed and comfortable making decisions with imperfect information.
*You communicate clearly, manage stakeholders well and stay calm under pressure.
*You are organised, field focused and happy to travel regularly across Hertfordshire and the wider region.
EXPERIENCE THAT HELPS
*Leading multi site or field-based teams in property management or a related service led environment.
*Managing residential block or estate portfolios, including service charge budgets and contractors.
*Overseeing compliance and health and safety actions within housing or facilities settings.
*Running client reviews, resolving escalations and improving customer satisfaction.
*Implementing process improvements and using systems to track performance and workflow.
WHAT WE OFFER
*Competitive salary, aligned to experience
*Company car or car allowance for field-based roles
*24 days plus bank holidays
*Pension scheme
*Vitality private healthcare
*Perkbox membership with discounts across retail, travel and entertainment
*Fully funded training and professional development, including paid study leave
*Employee referral scheme
*Annual salary review
*Free eye tests and Cycle to Work scheme
*Long service award
*Support for Army Reserve training
ABOUT TRINITY ESTATES
Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group.
Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale.
For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation.
As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management.
HOW WE HIRE
*Initial conversation with our talent team
*Interview focused on leadership capability, operational delivery, stakeholder management and problem-solving in a regional, field-based context
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
A full, clean UK driving licence is essential.