Senior/Head Concierge
other jobs Abbatt Property Recruitment
Added before 1 Days
- England,London,City of London
- Full Time, Permanent
- £35,000 per annum
Job Description:
Full job descriptionSenior/Head Concierge
Acton, West London (W3)
£35,000 | 4 on/4 off | 8:00am - 8:00pm
Are you an experienced Senior Concierge OR Head Concierge ready to take the next step?
We’re recruiting for a hands-on Senior/Head Concierge to join a modern residential development in West London. This is an opportunity to move into a broader operational role where you’ll lead from the front, support your team, and play a key part in delivering an exceptional resident experience.
The Role
Working alongside the Site Lead, you’ll oversee the day-to-day operation of the development, acting as the first point of escalation during your shift and ensuring the highest standards are maintained throughout the site.
Your responsibilities will include:
*Leading and supporting the concierge team
*Delivering exceptional customer service to residents and visitors
*Managing resident queries and complaints
*Overseeing contractors and monitoring site standards
*Carrying out building inspections and Health & Safety checks
*Responding to incidents and ensuring effective resolutions
*Supporting planned maintenance and operational projects
*Maintaining accurate records and operational compliance
This is a highly visible, hands-on leadership role where you’ll spend as much time supporting your team and residents as you will managing the operation.
About You
We’re looking for someone who is:
*Currently working as a Senior Concierge, Head Concierge, Duty Manager or similar
*Residential, hospitality or facilities management experience is highly desirable.
*A natural leader who enjoys mentoring and supporting others
*Calm, organised and confident making decisions
*Passionate about delivering outstanding customer service
What’s On Offer?
*Genuine career progression opportunities
*Annual salary reviews
*Health Cashback Scheme
*Group Life Insurance
*Gym & retail discounts
*Career progression and training
Why Join?
This is an exciting opportunity to join a growing residential operation where you’ll have real responsibility, genuine support from senior management, and the chance to develop your career within one of the UK’s fastest-growing property management businesses.
If you’re ready to step beyond concierge and into a true operational leadership role, we’d love to hear from
Acton, West London (W3)
£35,000 | 4 on/4 off | 8:00am - 8:00pm
Are you an experienced Senior Concierge OR Head Concierge ready to take the next step?
We’re recruiting for a hands-on Senior/Head Concierge to join a modern residential development in West London. This is an opportunity to move into a broader operational role where you’ll lead from the front, support your team, and play a key part in delivering an exceptional resident experience.
The Role
Working alongside the Site Lead, you’ll oversee the day-to-day operation of the development, acting as the first point of escalation during your shift and ensuring the highest standards are maintained throughout the site.
Your responsibilities will include:
*Leading and supporting the concierge team
*Delivering exceptional customer service to residents and visitors
*Managing resident queries and complaints
*Overseeing contractors and monitoring site standards
*Carrying out building inspections and Health & Safety checks
*Responding to incidents and ensuring effective resolutions
*Supporting planned maintenance and operational projects
*Maintaining accurate records and operational compliance
This is a highly visible, hands-on leadership role where you’ll spend as much time supporting your team and residents as you will managing the operation.
About You
We’re looking for someone who is:
*Currently working as a Senior Concierge, Head Concierge, Duty Manager or similar
*Residential, hospitality or facilities management experience is highly desirable.
*A natural leader who enjoys mentoring and supporting others
*Calm, organised and confident making decisions
*Passionate about delivering outstanding customer service
What’s On Offer?
*Genuine career progression opportunities
*Annual salary reviews
*Health Cashback Scheme
*Group Life Insurance
*Gym & retail discounts
*Career progression and training
Why Join?
This is an exciting opportunity to join a growing residential operation where you’ll have real responsibility, genuine support from senior management, and the chance to develop your career within one of the UK’s fastest-growing property management businesses.
If you’re ready to step beyond concierge and into a true operational leadership role, we’d love to hear from
Job number 3923460
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Company Details:
Abbatt Property Recruitment
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Industry:
Abbatt Property Recruitment is an award winning provider of specialist recruitment services to the residential and commercial property sector. Establi...