Full job descriptionOperations Assistant
Kensington, London | £27,000 - £28,000 + Career Progression | Permanent, Full-Time
Are you an organised, ambitious, and customer-focused professional looking to build a career within a prestigious international events environment?
We are partnering with a globally recognised events organisation that delivers high-profile conferences, exhibitions, awards programmes, and industry-leading networking events across multiple continents. This is an exciting opportunity to join a dynamic operations team supporting world-class events attended by senior decision-makers, global brands, and industry leaders.
The Opportunity
As an Operations Assistant, you will play a pivotal role in the successful planning and delivery of a portfolio of large-scale events. Acting as a key point of contact for exhibitors, sponsors, contractors, and internal stakeholders, you will ensure exceptional service standards while supporting the seamless execution of events from planning through to on-site delivery.
This role offers excellent long-term progression for someone looking to establish a career within the events industry.
Key Responsibilities
*Act as the first point of contact for exhibitors and event stakeholders.
*Deliver professional and timely customer support via phone and email.
*Coordinate exhibitor communications and logistical information throughout the event lifecycle.
*Manage exhibitor, contractor, and event databases.
*Support the production of exhibitor manuals and event documentation.
*Maintain and update floorplans, event inventories, and operational systems.
*Assist with purchase orders, supplier coordination, and administrative processes.
*Support on-site event operations, including managing organiser offices where required.
*Coordinate travel, accommodation, freight logistics, and venue research.
*Build strong relationships with exhibitors, sponsors, venues, and international suppliers.
*Support multiple projects simultaneously while maintaining exceptional attention to detail.
About You
We’re looking for someone who is:
*Highly organised with strong administrative skills.
*A confident communicator with excellent written and spoken English.
*Able to manage multiple priorities in a fast-paced environment.
*Customer-focused and committed to delivering exceptional service.
*Detail-oriented with strong problem-solving abilities.
*Proactive, enthusiastic, and eager to learn.
*Comfortable using Microsoft Office and business systems.
*A collaborative team player who enjoys working with a wide range of stakeholders.
Additional Requirements
*Flexibility to travel and support events both in the UK and internationally.
*Willingness to work occasional evenings and weekends during event periods.
*Ability to thrive under pressure and meet critical deadlines.
What’s on Offer?
*Salary of £27,000 - £28,000.
*Exposure to prestigious international events and exhibitions.
*Opportunity to work with globally recognised organisations and senior industry professionals.
*Excellent training, development, and long-term career progression.
*Dynamic and collaborative working environment in a prime London location.
If you’re looking to join a respected international business where no two days are the same and where your contribution will directly influence the success of major global events, we’d love to hear from you.


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