Full job descriptionAbout the role:
We are currently looking for an experienced Credit Controller to join the team. You must be able to demonstrate a solid background in a similar role.
Our ledger consists of approximately 1500 live accounts, ranging from individual customers to multi point National Accounts, spread across 7 depots. This role will be based at our Accounts office in Wallingford, Oxon. We use a bespoke IT system.
This is a part time, office-based role for 25 hours per week. We can be flexible on working patterns but would ideally like this to be over five days a week.
There is free parking on site, a spacious open plan first floor office with good facilities and close to shops and town.
Key Responsibilities:
· Chasing overdue accounts by phone, letter and email for designated depots
· Opening new customer accounts
· Run credit check reports on individuals, and companies
· Generate query list for depots
· Take credit card payments
· Provide holiday cover in the absence of colleagues in the finance team
· Sending copy invoices as required
· Liaise with depots to resolve or escalate customer queries
· Provide support at month end
Essential skills and knowledge:
· Previous experience working in a Credit Control role
· A confident telephone manner
· A proactive, can-do attitude
· Excellent customer service skills
· Knowledge of Excel, Word and Outlook