Customer Service Advisor
other jobs Reed
Added before 1 Days
- England,South West,Dorset
- Full Time, Permanent
- £25,000 - £26,250 per annum
Job Description:
Full job descriptionCustomer Service Advisor
Location: Bournemouth
Salary: £25,000 rising to £26,250 after probation
We are currently recruiting for a Customer Service Advisor to join a well-established and growing organisation based in Bournemouth. This is an excellent opportunity for a motivated individual with strong communication skills and a passion for delivering exceptional customer service.
The Role
As a Customer Service Advisor, you will play a key role in ensuring a high level of service is provided to both clients and suppliers. You will be responsible for managing queries, resolving issues efficiently, and supporting the wider team with day-to-day operations.
Key responsibilities include:
*Handling incoming calls and dealing with customer enquiries
*Providing clear, professional advice and resolving client queries
*Liaising with suppliers and internal teams to ensure smooth service delivery
*Managing and updating customer records and correspondence
*Responding to emails and allocating queries where necessary
*Monitoring daily workloads and ensuring all tasks are completed efficiently
*Supporting with administrative duties and team projects as required
Working Hours
*Monday to Friday: 08:30am – 5:00pm
*1 in 10 Saturdays: 9:00am – 12:00pm
Salary & Benefits
*Starting salary of £25,000
*Increase to £26,250 upon successful completion of probation
*23 days annual leave, increasing by 1 day per year of service (up to an additional 5 days)
*No Bank Holiday working
*Monthly incentive scheme
*Free gym membership
*Healthcare plan available after probation
*Chiropractor sessions after probation
About You
*Excellent communication and interpersonal skills
*Strong organisational ability with attention to detail
*A proactive and positive approach to problem solving
*Ability to work well under pressure and manage multiple tasks
*Previous customer service experience is desirable
Additional Information
*Probation period: 3–6 months
This is a fantastic opportunity to join a supportive and growing team where your contribution will be recognised and rewarded.
Location: Bournemouth
Salary: £25,000 rising to £26,250 after probation
We are currently recruiting for a Customer Service Advisor to join a well-established and growing organisation based in Bournemouth. This is an excellent opportunity for a motivated individual with strong communication skills and a passion for delivering exceptional customer service.
The Role
As a Customer Service Advisor, you will play a key role in ensuring a high level of service is provided to both clients and suppliers. You will be responsible for managing queries, resolving issues efficiently, and supporting the wider team with day-to-day operations.
Key responsibilities include:
*Handling incoming calls and dealing with customer enquiries
*Providing clear, professional advice and resolving client queries
*Liaising with suppliers and internal teams to ensure smooth service delivery
*Managing and updating customer records and correspondence
*Responding to emails and allocating queries where necessary
*Monitoring daily workloads and ensuring all tasks are completed efficiently
*Supporting with administrative duties and team projects as required
Working Hours
*Monday to Friday: 08:30am – 5:00pm
*1 in 10 Saturdays: 9:00am – 12:00pm
Salary & Benefits
*Starting salary of £25,000
*Increase to £26,250 upon successful completion of probation
*23 days annual leave, increasing by 1 day per year of service (up to an additional 5 days)
*No Bank Holiday working
*Monthly incentive scheme
*Free gym membership
*Healthcare plan available after probation
*Chiropractor sessions after probation
About You
*Excellent communication and interpersonal skills
*Strong organisational ability with attention to detail
*A proactive and positive approach to problem solving
*Ability to work well under pressure and manage multiple tasks
*Previous customer service experience is desirable
Additional Information
*Probation period: 3–6 months
This is a fantastic opportunity to join a supportive and growing team where your contribution will be recognised and rewarded.
Job number 3929077
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