Full job descriptionSupport Services Team Leader


We’re currently partnering with a respected charity and supported housing provider that delivers accommodation and tailored support to vulnerable adults, including individuals from the veteran community.


They are now looking for a Team Leader – Support Services to join their team in Fulham and help lead the day-to-day delivery of person-centred support across their schemes.


This is a fantastic opportunity for someone with experience in supported housing or social care who is ready to step into, or continue developing within a leadership role while still maintaining a close connection to frontline support.


Hours: 35 per week
Duration: 2 months temporary
Rate: DOE


Key duties:
• Lead and support a team of Community Support Officers to deliver high-quality support services
• Oversee support planning, risk assessments and move-on plans to promote independence
• Maintain a small caseload, supporting residents with complex or urgent needs
• Work closely with housing colleagues to help residents sustain their tenancies
• Build strong relationships with external partners including health, social care and voluntary organisations
• Encourage resident engagement and participation in activities, services and community initiatives
• Monitor service delivery, outcomes and key performance indicators
• Ensure services operate in line with safeguarding, regulatory and organisational standards
• Support staff development through coaching, supervision and performance management


The successful candidate will have:
• Experience working in supported housing, homelessness, mental health or a similar environment
• Experience managing or supervising staff teams
• Strong knowledge of person-centred support planning and risk assessments


Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.