Full job descriptionCustomer Service Administrator (Temporary to Permanent)
Location: Southend on Sea
Hours: Monday to Friday, 9:00am – 5:30pm (1-hour unpaid lunch)
Contract Type: Temporary to permanent
About the Role
I am seeking a proactive and organised Customer Service Administrator to support a relocation business. In this role, you will be responsible for managing all administrative tasks involved in recovering deposits for both short- and long-term rented accommodation. This includes negotiating with agents and landlords, coordinating documentation, and ensuring all actions follow internal authorisation and sign-off procedures.
Efficiency, accuracy, and excellent communication skills are essential, as you’ll play a key part in ensuring deposits are recovered in a timely and professional manner.
Key Responsibilities
*Manage all administrative processes related to deposit recovery
*Liaise and negotiate professionally with letting agents and landlords
*Coordinate documentation and maintain accurate records
*Follow internal authorisation and sign-off procedures at all times
*Work independently to meet deadlines and deliver high-quality outcomes
About You
The ideal candidate will be:
*Self-motivated, proactive, and able to work on their own initiative
*A strong communicator with excellent organisational skills
*Comfortable working with high-profile brands and professional stakeholders
*Driven, dynamic, and committed to delivering high standards of performance
Why Join?
This is an excellent opportunity to gain experience within a fast-paced, professional environment where attention to detail and personal initiative are valued.
Please reach out to Alex in the Southend office for more information about this job.