Full job descriptionSenior Service Charge Accountant / Bookkeeper
Location: East Hertfordshire
Salary: £50,000 to £60,000 DOE
Sector: Property Management
Employment Type: Full-time & Permanent – Immediate Start Available

Overview An established Property Management company in East Hertfordshire is seeking an experienced Senior Service Charge Accountant / Bookkeeper to join their accounts team. This newly appointed role will be developed around the successful candidate, blending client-facing presentations, board-level reporting, and hands-on support for the office-based accounts department.

The successful candidate will work across multiple internal teams, support the on-boarding of new business, and collaborate directly with the Head of Accounts on specialist projects, including structuring the firm’s accounting approach to Heat Networks.

Key Responsibilities*Prepare year-end service charge accounts and liaise with external accountants
*Manage income and expenditure ledgers, accruals and prepayments
*Produce service charge budgets, forecasts and detailed variance reports
*Complete bank reconciliations and monitor cashflow
*Attend quarterly Directors’ meetings for larger buildings, presenting financial performance and explaining variances
*Support Property Managers in understanding each building’s accounts and financial idiosyncrasies
*Work with the on-boarding team to ensure accurate financial setup for new business
*Handle complex client and leaseholder account queries professionally
*Collaborate with the Head of Accounts on "special projects", including Heat Network accounting structures
*Ensure all financial records comply with RICS and ARMA guidelines
Experience and Skills Required*Strong background in Service Charge Accounting or Property Accounts
*Comprehensive knowledge of service charge accounts across multiple departmental areas
*In-depth working knowledge of Qube (essential)
*Confident presenting financial information to Directors and senior stakeholders
*High level of accuracy, analytical ability and attention to detail
*Strong communication skills and ability to work collaboratively across teams
*Organised, proactive and able to manage a varied workload
*Experience using Sage (advantageous but not essential)
Benefits*Salary between £50,000 and £60,000 depending on experience
*Senior role with influence across the accounts department
*Opportunity to shape and develop the role around your strengths
*Supportive working environment with an ACCA-qualified Head of Accounts
*Exposure to strategic financial projects and high-value portfolios