Full job descriptionReception Duties
*Act as the first point of contact for parents, carers, visitors, and external professionals.
*Provide a welcoming, professional, and friendly front-of-house service.
*Answer and direct telephone calls, take accurate messages, and respond to routine enquiries.
*Monitor visitor entry, ensuring sign-in procedures are followed in line with safeguarding requirements.
*Maintain accurate visitor records and support attendance monitoring.
*Prepare and distribute letters, newsletters, and information packs.
*Manage child registers and attendance
Administrative Responsibilities
*Filing, scanning, photocopying, and record keeping.
*Data entry and updating electronic records using nursery management systems.
*Maintaining accurate and confidential child and family records.
*Support the admissions process, including preparing enrolment documentation and maintaining waiting lists.
*Assist with general office organisation and workflow improvements.
*Support the Nursery Manager and leadership team with administrative duties as required.
*Participate fully in apprenticeship training and complete coursework within agreed timescales.