Full job description

An exciting opportunity has arisen for a B2B Sales Support Executive to join a growing FMCG business based in Reading. Working closely with the sales, customer service, and operations teams, you will play a vital role in supporting key customer accounts, coordinating sales activity, and ensuring a first-class experience for business customers.


Client Details


Our client is a successful and rapidly growing FMCG organisation supplying a wide range of grocery products to businesses across the UK. Known for its customer-focused approach, innovation, and collaborative culture, the business continues to invest in both its people and infrastructure to support ambitious growth plans.


Description


Main Responsibilities
*Support the field and internal sales teams with day-to-day account management activities.
*Prepare quotations, pricing schedules, sales proposals, and customer presentations.
*Manage customer enquiries and act as a key point of contact for B2B accounts.
*Process orders and ensure accurate information is maintained across internal systems.
*Monitor sales performance data and provide regular reporting to management.
*Coordinate promotional activity, product launches, and customer communications.
*Liaise with supply chain, logistics, finance, and customer service teams to ensure smooth order fulfilment.
*Maintain CRM and sales databases, ensuring data accuracy and integrity.
*Assist with contract administration, customer onboarding, and account reviews.
*Identify opportunities to improve customer service levels and support revenue growth.
*Produce sales forecasts, pipeline reports, and business performance metrics.
*Support Key Account Managers with strategic customer projects and tenders.


Profile


Ideal Candidate ProfileThe successful candidate will demonstrate:
*Previous experience within a Sales Support, Sales Administration, Account Coordination, Customer Service, or Commercial Support role.
*Experience supporting B2B customers, ideally within FMCG, distribution, wholesale, manufacturing, or a related commercial environment.
*Strong organisational and time management skills.
*Excellent communication and stakeholder management abilities.
*High levels of accuracy and attention to detail.
*Strong IT skills including Microsoft Excel and CRM systems.
*Ability to analyse sales data and produce meaningful reports.
*A proactive and solutions-focused approach.
*Commercial awareness and a genuine interest in supporting business growth.
*The confidence to work independently whilst collaborating effectively with cross-functional teams.


Job Offer


What’s on Offer?
*Competitive basic salary of £29,000 - £35,000 per annum
*Performance-related bonus scheme
*Hybrid working arrangement
*Comprehensive company benefits package
*Ongoing training and professional development
*Career progression opportunities within a growing organisation
*Supportive and collaborative team environment
*Modern office facilities
*Company pension scheme
*Generous annual leave entitlement