Full job descriptionOperations Manager | Practice Manager
London, Hybrid working
Salary up £55,000 + Bonus & Benefits
Are you an experienced Operations Manager or Practice Manager looking for a role where you can genuinely influence business performance, compliance, people, and strategy?
We’re partnering with a highly respected, boutique Chartered IFA firm seeking a driven and commercially minded Operations Manager to oversee the day-to-day running of the business and play a key role in its continued growth and success.
This is a broad and varied position, offering exposure across operations, finance, compliance, HR, technology, and business management. Reporting directly to the Directors, you’ll be the operational heart of the organisation, ensuring processes run efficiently, regulatory obligations are met, and the business continues to deliver exceptional results.
The Opportunity
As Operations Manager, you’ll take ownership of:
Financial operations, fee reconciliations, introducer payments and banking processes
Regulatory and compliance oversight, including FCA liaison, reporting, CPD management, T&C oversight, file review monitoring and committee leadership
HR responsibilities including recruitment, employee reviews, contracts, staff engagement and incentives
Company administration, IT systems, business planning, board meetings, supplier management and marketing initiatives
Process improvement, operational efficiency and business performance reporting (MI) include various project management oversight
What We’re Looking For
You’ll be a highly organised professional with experience gained within a regulated environment, ideally financial services.
Essential requirements:
*5+ years’ experience in Operations, Business Support, Practice Management or Senior Administration
*Experience managing and developing teams
*Degree educated or equivalent
*Strong operational, financial and compliance understanding
*Advanced Excel skills and confidence working with business systems and financial software
*Exceptional attention to detail and organisational skills
Desirable:
*Level 4 Diploma
*PRINCE2 qualification
*Experience working within FCA-regulated businesses
The Person
We’re looking for someone who:
*Thrives in a fast-paced environment
*Takes ownership and accountability
*Is highly organised and methodical
*Can balance strategic thinking with hands-on execution
*Builds strong relationships across all levels of a business
*Brings a positive, proactive approach to problem-solving
Genuine opportunity to work closely with Directors and influence business growth
If you’re seeking a role where no two days are the same and where you’ll have a significant impact across the entire organisation, we’d love to hear from you.
DM or email to Ursula at Financial Divisions.