Full job descriptionIAM Cloud Support Engineer - Manchester (Onsite, 5 days/week)
£55,000 - £75,000 + perm benefits
We’re hiring a Cloud IAM Support Engineer to support a modern Identity & Access Management environment, with a focus on Microsoft Entra ID and Okta.
This is a hands-on role supporting cloud identity services, helping ensure secure authentication, access control, and seamless integrations across enterprise systems.
What you’ll be doing:
*Support Microsoft Entra ID across RBAC, PIM, Conditional Access, MFA, and SSO
*Administer Entra ID enterprise applications (SAML/OIDC), service principals, and managed identities
*Manage identity lifecycle processes (JML), dynamic groups, and access governance
*Support Entra ID Active Directory synchronisation (Entra/AAD Connect)
*Work on Okta SSO and identity integrations alongside Entra ID
*Support integrations with security and endpoint tools (e.g. CrowdStrike)
What we’re looking for:
*Experience across cloud IAM platforms (Entra ID and/or Okta)
*Hands-on support of Conditional Access and/or PIM in production
*Experience managing SSO integrations (SAML or OIDC)
*Knowledge of identity sync between cloud and on-prem (Entra Connect / AD sync)
*Experience supporting identity integrations with security tools
*Strong troubleshooting and operational support capability