3rd Line IT Infrastructure and Security Team Leader
other jobs Operations Resources
Added before 7 Days
- Wales,Cardiff
- Full Time, Permanent
- £50,000 - £60,000 per annum
Job Description:
Full job description3rd Line IT Infrastructure & Security Team Leader
£50 – £60000, hybrid flexibility.
Working from an MSP in Cardiff responsible for supervision of the 3rd line service desk team that provide IT Infrastructure & Security support to clients across the UK & Ireland.
Technically hands-on role, acting as point of escalation for the team as well as responsible for maintaining SLA & contractual commitments & team leadership.
Applicants must have:
Provided technical leadership & governance across Microsoft Azure, Entra ID, Intune, 365 environments, ideally within an MSP setting.
Lead a 3rd line IT service desk team.
Been responsible for Security & Compliance, Service Management & ITIL Governance, Reporting & Data Analytics and KPI’s.
£50 – £60000, hybrid flexibility.
Working from an MSP in Cardiff responsible for supervision of the 3rd line service desk team that provide IT Infrastructure & Security support to clients across the UK & Ireland.
Technically hands-on role, acting as point of escalation for the team as well as responsible for maintaining SLA & contractual commitments & team leadership.
Applicants must have:
Provided technical leadership & governance across Microsoft Azure, Entra ID, Intune, 365 environments, ideally within an MSP setting.
Lead a 3rd line IT service desk team.
Been responsible for Security & Compliance, Service Management & ITIL Governance, Reporting & Data Analytics and KPI’s.
Job number 3942538
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Company Details:
Operations Resources
Operations Resources was established in 1999 with one aim in mind: to deliver a service that could be tailored directly to the individual needs and as...