Full job descriptionImmediately available of have a short notice period?
A newly created position that has been signed off as a temp to perm opportunity...
This is a varied role where you’ll support customers, the sales team and logistics operations by ensuring orders are processed accurately, transport is effectively planned and customers are updated.
In terms of your background, you’ll need to have experience in customer service, sales administration or logistics coordination. You’ll also need to have used an ERP or CRM system.
Below is a small overview of the role;
*Process customer orders accurately and efficiently via telephone, email and ERP systems
*Prepare quotations and follow up with customers where appropriate
*Respond promptly to customer enquiries, providing product information, pricing and order updates.
*Manage customer accounts, maintaining accurate records within the CRM and ERP systems
*Support rea Sales Managers with quotations, follow up activities and customer communications
*Coordinate daily transport and delivery schedules to ensure products are delivered efficiently and on time
*Liaise with transport providers, warehouses and third-party logistics partners to coordinate collections and deliveries
*Monitor shipment progress and proactively communicate any delays or issues to customers and internal teams
*Analyse transport and delivery performance, identifying opportunities to improve efficiency and service levels
For more information, please apply or contact Hannah at 360-recruitment…Even if you don’t have a CV, just get in touch.