Full job descriptionDue to increased volumes and contract wins and fantastic opportunity has arisen to join a highly successful and established Logistics service provider in the Redditch area. You will be a key hire, providing a dynamic sales team with administrative assistance with a view to progressing into a Account Manager role.
Monday to Friday 8:30am - 5pm
£28,000 - £30,000 DOE
Plus Benefits
Responsible for
*Supporting the Account and Sales Managers
*Responsible for new inbound enquiries and qualifying the lead.
*Carrying credit checks on new accounts and updating the CRM with the information
*Compile sales data into power point for monthly board meetings
*Produce individual monthly KPI reports
*Oversee the CRM system to ensure tasks are completed within given time frames
*Effectively communicate with the customers to drive both continued revenue, profit growth and increased engagement
*Assisting sales teams with proposal development and product/service presentation
*Managing customer databases, ensuring all client information is accurate and up-to-date
*Coordinating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently
*Preparing sales reports and analyzing sales trends to assist in creating sales strategies
*Handling administrative tasks such as managing sales contracts, filing important documents, and maintaining records
*Providing excellent customer service, answering queries and solving problems
*Supporting the sales team in meeting sales targets
*Organizing and scheduling sales meetings and appointments
*Assisting with sales training and onboarding of new team members
*Organising corporate events, client visits and catering.
Health, Safety
*The company operates a comprehensive H&S policy. It is everyone’s responsibility to familiarise themselves with this policy, attend H&S training as required - and apply this policy at all times.
*To understand and achieved a high level of H&S standards
*To ensure others (colleagues and contractors) also follow and understand the Company H&S Policy
JOB REQUIREMENTS
*Demonstrable achievements in a role within the logistics market with at least 3 years continued experience.
*market place through increased engagement and identifying opportunities
*Experience of working within a fast paced, high growth logistics environment
Job Skills
*Excellent telephone skills
*Experience working with Microsoft Dynamics CRM
*Advanced level of working with Microsoft Excel
*A proven ability to put the customer’s requirements at the heart of what we do, striving to deliver high quality customer service at all times
*Prepare Sales KPI packs
*Sales results reporting
*Working collaboratively across departments.
*Track record of managing multiple commercial processes (budgets, contract renegotiation, KPI measurement), forecasting precisely, and identifying the solutions we can offer resulting in a positive commercial outcome for their customers
Competencies
*Must have a ’Can Do Attitude’ and a desire to improve
*Must be able to resolve and prioritise conflicting requirements
*Able to identify improvements and see those improvements though to implementation
*Customer and service focused
*Must be determined, keen to learn and develop
*Excellent verbal, presentational and written communications skills