Full job descriptionThis part-time Customer Service Advisor role in Chester involves supporting customers with their inquiries and ensuring a seamless service experience.
Client Details
This organisation is a small-sized business dedicated to providing excellent customer service to it’s customers.
Description
*Respond promptly to customer inquiries via phone, email, and other communication channels.
*Provide accurate information about services and resolve customer concerns effectively.
*Maintain detailed and accurate records of customer interactions in the system.
*Collaborate with internal teams to ensure customer needs are met efficiently.
*Identify and escalate complex issues to the appropriate department when necessary.
*Assist in improving customer service processes by providing feedback and suggestions.
*Support the team in achieving key performance indicators and service goals.
*Uphold the organisation’s values and ensure a positive experience for all customers.
Profile
A successful Part-time Customer Service Advisor should have:
*Previous experience in a customer service role.
*Strong communication and problem-solving skills.
*Proficiency in using customer relationship management (CRM) software or similar systems.
*Ability to work independently and as part of a team.
*A keen eye for detail and a focus on delivering high-quality service.
*Can commit to part-time 25 hour week working hours.
Job Offer
*Competitive hourly rate & weekly pay.
*25 hour working week across 5 days.
*Free parking.
*Immediate start.
If you are looking for a temporary role as a Part-time Customer Service Advisor and are eager to make a difference, we encourage you to apply today.