Full job descriptionAn excellent opportunity to join a leading international law firm in a senior secretarial management role. You will oversee a large team across multiple UK offices, ensuring the delivery of a high-quality and efficient support function. This is a pivotal position with scope to drive change, embed best practice and build a strong, collaborative culture.


Responsibilities
*Lead, manage and develop a sizeable secretarial team across London and regional offices
*Oversee digital workflow systems to ensure efficient task allocation and completion
*Drive performance management, appraisals, training, and career development initiatives
*Foster a cohesive and collaborative team culture with a focus on service excellence
*Implement change initiatives and process improvements to enhance support delivery
*Build strong working relationships with senior stakeholders across the firm
*Coordinate and chair regular team meetings, ensuring accountability and innovation
*Support effective resourcing and forward planning of secretarial support needs


Candidate Requirements
*Proven experience managing secretarial or administrative teams in a professional services environment
*Strong leadership and stakeholder management skills with the ability to influence at all levels
*Experienced in workflow or task management systems
*Skilled in performance management, change delivery and driving continuous improvement
*Excellent organisational, communication and relationship-building capabilities
*Proactive, collaborative and resilient, with the ability to balance strategic oversight with hands-on leadership


This is a fantastic opportunity to take on a high-impact leadership role at the heart of a major international law firm.


Salary up to £75,000, hybrid working in London


Please attach an MS Word version of your CV. If you do not hear back within one week, please assume you have been unsuccessful. Unfortunately, due to the high volume of applications, individual feedback cannot be provided.


Keywords: Secretarial Manager | Legal Operations | Team Leadership | Professional Services | Workflow Management | Legal PA | EA