Full job descriptionWe’re looking for a Plumber to join our Repairs team, delivering reliable and efficient plumbing repairs across a range of residential properties. You’ll carry out a variety of plumbing works, ensuring every job is completed to a high standard and provides a positive experience for residents.
You’ll use your technical expertise to diagnose faults, complete plumbing repairs right first time wherever possible, and keep residents informed throughout each job. You’ll work independently while also supporting wider teams to ensure plumbing work and repairs run smoothly and efficiently.
This is more than a job—it’s an opportunity to be part of a team that values innovation, collaboration, and customer focus. You’ll join an organisation that values belonging, ownership, and collaboration—where your voice matters and your impact is felt across our communities. We’re proud of our inclusive, supportive culture and our commitment to professional development.
Location: Site-based covering Croydon down to Brighton, depending on repair jobs. The scheduling system plans jobs and routes as efficiently as possible, using your home location as the starting point.
Hours: Working hours: 37 hours per week, 8:00am – 4:30pm, Monday to Friday. You will also take part in an out-of-hours on-call rota (approximately 1 in every 6 weeks), with additional compensation provided.
What you’ll be doing
*Carrying out high-quality plumbing repairs across occupied homes and communal areas
*Diagnosing plumbing faults and completing repairs efficiently, ensuring work is completed right first time wherever possible
*Preparing and carrying out a range of plumbing tasks, including installing, repairing and replacing pipework, bathrooms and kitchen components such as baths, basins, toilets, sinks, waste systems, and drainage.
*Carrying out basic wall tiling as part of bathroom and kitchen repairs
*Delivering a great customer experience by communicating clearly with residents and keeping them informed throughout the job
*Always working safely and in line with health and safety regulations, including COSHH and safe working practices.
What you’ll bring
We’re looking for someone who:
*Has a recognised qualification in Plumbing (C&G Level 3 or NVQ Level 2)
*Proven experience carrying out plumbing repairs in a customer-focused environment
*The ability to assess plumbing issues and use your expertise to identify the most effective solutions
*Strong communication skills, with the ability to explain work clearly and keep residents informed throughout each job
*Experience using mobile technology to receive and update work records
*Follows risk assessments, manufacturer’s guidance, and all health and safety procedures, including COSHH and manual handling
*Holds a full, clean UK driving licence.
What you’ll bring
We’re looking for someone who:
*Has a recognised qualification in Plumbing (C&G Level 3 or NVQ Level 2)
*Proven experience carrying out plumbing repairs in a customer-focused environment
*The ability to assess plumbing issues and use your expertise to identify the most effective solutions
*Strong communication skills, with the ability to explain work clearly and keep residents informed throughout each job
*Experience using mobile technology to receive and update work records
*Follows risk assessments, manufacturer’s guidance, and all health and safety procedures, including COSHH and manual handling
*Holds a full, clean UK driving licence.