Full job descriptionWe are recruiting for a ’Maintenance & Contracts Co-ordinator’ to join a growing company based in Leighton Buzzard. This role would be great for a candidate who loves and thrives working in a business environment. This role is fully office based, with NO remote working.
Location: Leighton Buzzard, fully office based.
Working Hours: 08:30 - 17:00 or 09:00 - 17:30. 37.5 hour working week.
Contract Type: Perm.
Start Date: ASAP.
Duties will include, but not limited to:
*Job scheduling/booking (reactive & planned works) utilising contract schedule to ensure timely booking of visits.
*Processing/checking purchase orders received from customers.
*Calendar Management for Field Service Engineers.
*Collating & checking Field Service Engineer job reports, identifying where repair quotes are required before submitting approved reports to the client.
*General Administration support for Office Contracts Team Leader.
*Building & developing relationships over the phone and via email with the company’s customers.
*Admin of the company’s schedule of maintenance contracts to ensure the document is up to date with relevant and accurate information.
*Preparing quote requests.
*Inputting site information into risk assessment templates.
*Collating monthly reporting information from our field service team.
*Telephone answering, emailing, filing and other general office duties.
Required Skills/Experience:
*Knowledge of diary management.
*Ability to handle maintenance works.
*Experience in handling quote requests, works requests, and invoicing.
*Excellent customer service skills.
*Strong organisational skills.
*Ability to work under pressure, balancing your workload.
*Computer literate; Outlook, MS word, MS excel, MS Office 365, Teams.