Full job descriptionRole: IT Technician
Location: Wigan
Salary: £26,000-£30,000
Work Pattern: On-site
A DRIVING LICENCE IS ESSENTIAL FOR THIS ROLE.
We’re currently recruiting on behalf of a growing IT services provider looking to appoint an IT Technician to join their technical team.
This is a customer-facing role offering plenty of variety, combining on-site support, project work and infrastructure maintenance across a portfolio of client sites.
You’ll be responsible for delivering high-quality 1st/2nd line support, resolving technical issues, maintaining IT infrastructure and assisting with a range of technology projects. Working as part of a collaborative team, you’ll build strong relationships with users while ensuring systems remain secure, reliable and well maintained.
Key Responsibilities*Provide technical support across multiple customer sites, resolving a variety of IT issues.
*Support Microsoft Windows, Microsoft 365, hardware, software and network environments.
*Manage user accounts, device setup and system configurations.
*Assist with IT projects, upgrades and infrastructure improvements.
*Maintain accurate support records while delivering excellent customer service.
Skills & Experience*Previous IT support experience within the education sector or an MSP.
*Good knowledge of Microsoft Windows, Microsoft 365 and networking.
*Strong troubleshooting, communication and customer service skills.
*Ability to manage workloads across multiple sites.
*Full UK driving licence and access to a vehicle.
*Proactive, organised and able to work independently.
What’s on Offer*22 days annual leave (+ BH).
*Private medical insurance.
*Sick pay.
*Employee discount scheme.
*Company social events.
*Ongoing training and professional development.
*Supportive team with genuine opportunities to develop your technical skills.
If you are interested, please apply now!