Full job descriptionExport Sales & Logistics Co-ordinator
Location: Basildon, Essex
Contract Type: Permanent
Hours: Monday – Friday, 09:00 – 17:00 (Onsite)
Salary: £23,958.38 per annum


About the Role
We are working with a well-established, UK-based importer and wholesale distributor to recruit an Export Sales & Logistics Co-ordinator to join their Sales Office team in Basildon.


This is an exciting opportunity to join a busy, fast-paced team within one of the UK’s leading wholesale distribution businesses. The successful candidate will be responsible for managing and maintaining a portfolio of offshore accounts, providing essential support to field-based Account Managers, and ensuring the highest levels of customer service are delivered across all export operations.


Key Responsibilities
*Managing and maintaining a portfolio of offshore accounts, acting as the primary point of contact for day-to-day enquiries
*Providing sales and administrative support to field-based Account Managers
*Preparing shipping documentation and ensuring compliance with customer and regulatory requirements
*Processing orders and managing dispatch efficiently and accurately
*Processing sample requests and managing customer bookings via phone and email
*Maintaining back orders and keeping customers updated on the progress of their shipments
*Setting up new accounts and delivery keys on internal systems
*Creating orders from spreadsheets and emails and liaising with internal departments on bookings and orders
*Booking direct containers and coordinating deliveries
*Processing paperwork for drivers as part of the wider team
*Providing support to the Team Leader and other members of the Sales Office team


What We’re Looking For
*Previous experience in an export, logistics, sales support or co-ordination role
*Excellent organisational skills with the ability to prioritise a varied workload
*Strong working knowledge of Microsoft Word and Excel
*Confident and professional communication skills, both written and verbal
*Experience of order processing and customer account management
*A proactive and team-focused approach with good attention to detail
*Experience with shipping documentation and export compliance is advantageous
*German or French language skills are beneficial but not essential


Why Apply?
*Competitive salary of £23,958.38 per annum
*Permanent opportunity with a long-established and growing business
*A varied and hands-on role within a supportive team environment
*Monday to Friday working pattern, no weekends
*Based in Basildon, Essex