Full job description About the Business

Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation.

Quilter oversees £141.9 billion in customer investments (as at 31 March 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.

Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.

High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.

At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues.
Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!

About the Role

Level :5

Department: Technology

Location : Southampton| London|

Contract type : Permanent

Successful candidate will be comfortable engaging with stakeholders at a senior level and ensuring both QIP and QFP business segments and the technology teams are fully aligned.

This role will support the Head of Business Technology in the following key areas:
*Collaborate with business stakeholders and users to understand their needs and requirements and provide effective and innovative technology solutions that meet or exceed their expectations.
*Communicate and align technology strategy and roadmap with business strategy and vision, ensuring that technology solutions are aligned with business requirements and expectations, thus contributing to good customer outcomes.
*Assist with management of the budget and resources for the Business Technology function and optimise the return on investment and value for money.
*Support the coordination, prioritisation, and visibility of the portfolio of technology projects and initiatives for the business units, ensuring that they are delivered on time, within budget, and with quality.
*Ensure the quality, reliability, security, and performance of the business applications, and adhere to the best practices and standards for software development and delivery.
*Through utilising best practices this role will ensure technology change is effectively defined, planned, resourced, and delivered in alignment with the overall business unit / function technology strategy. It will be critical to ensure roadmaps and service delivery is aligned to and delivered in accordance with Quilter policy and standards, and community of practice guidelines.
*This role will assist in developing the team’s capability and ensure the appropriate balance of skills and expertise to achieve sustainable business performance while actively enabling collaboration across Quilter and building a climate that values diversity of thought and promotes honest and open communication. It will provide effective feedback and coaching through regular check-ins with team members and identifying development needs to support employees in achieving their career goals.
*Act as the senior technology leader for QIP and QFP, executing on the technology strategy, vision and multi-year roadmap for the area and ensuring it is aligned to the Group technology strategy and business objectives.
*Manage the budget for the business area across both run and change, building robust business cases, driving cost transparency, and prioritising investment to maximise value and return.
*Be accountable for the ongoing service, stability, availability and operational resilience of the business applications, including major incident and problem management and business continuity for your area of responsibility.
*Champion cyber and information security for the area, ensuring solutions are secure by design and that security, data protection and privacy obligations are consistently met by aligning with the cyber security function
*Promote effective data governance and the use of data, analytics and emerging technologies (including AI) to generate insight and improve customer and business outcomes.
*Lead the commercial and contractual relationship with key third-party suppliers and delivery partners, managing performance against SLAs, value for money and delivery commitments.
*Ensure technology decisions, controls and outcomes meet the firm’s regulatory obligations - including Consumer Duty, operational resilience and the wider FCA regulatory framework - and consistently support good customer outcomes.
Key Relationships

You will build and maintain trusted relationships across a broad group of stakeholders, including: *Business leadership and stakeholders across Quilter Investment Platform (QIP) and Quilter Financial Planning (QFP).
*The wider Technology leadership team.
*Enterprise and solution architecture, engineering, cyber security, data and service management functions.
*Change, portfolio and PMO teams responsible for delivery.
*Risk, Compliance, Operational Resilience and Information Security functions.
*Third-party technology suppliers, delivery partners and vendors.
About You

You will be able to lead, manage ambiguity and build consensus to deliver new and improved ways of working for our customers. Clarity and impact of communication will be vital in articulating ideas in a compelling manner to technical and non-technical audiences.

This role will need you to be comfortable navigating complex environments, using an analytical approach to identify issues, develop solutions and drive continuous improvement.

This role requires someone with exceptional interpersonal skills with the aptitude to build and maintain strong relationships with key stakeholders, colleagues, and suppliers. This will require the ability to influence and persuade others while maintaining the consistent delivery of results and drive of change across teams and with stakeholders.

There is a requirement for high energy, drive, and resilience to maintain