Full job description
Regional Service Manager - North UK

North UK | Field-Based Leadership Role

Are you an experienced leader with a passion for customer service, people development, and operational excellence?

We’re looking for a Regional Service Manager to lead our Northern service operation, managing a team of Area Service Managers and driving performance across safety, customer satisfaction, service growth, and operational delivery.

What you’ll do:
Champion a safety-first culture and employee wellbeing
Lead, coach and develop high-performing service teams
Drive customer service excellence and operational performance
Use data and insights to deliver business results and continuous improvement
Build strong relationships with customers and internal stakeholders
Identify and maximise service growth opportunities across the region

What we’re looking for:
Proven experience leading managers and multi-site/field-based teams
Strong customer service and operational management background
Excellent coaching, stakeholder management and communication skills
Analytical mindset with experience using tools such as Excel, Power BI and SAP
Full UK driving licence and willingness to travel across the region

This is an exciting opportunity to make a real impact, influence business performance, and develop a successful regional service operation.

Ready to lead from the front? Apply now.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.