Full job descriptionNORTH EAST (Ref 800) PERMANENT
up to £51k + excellent pension + 33 days holiday + banks
We are delighted to partner again with our client to recruit an experienced HR Manager. A purpose led organisation and with strong values, and excellent leadership from the Director of HR, this is a great time to join the team.
Reporting to the HR Director, you’ll be responsible for delivering high-quality, day-to-day operational HR support across multiple sites. You’ll lead on complex employee relations matters, develop and embed HR policies, and provide expert guidance to leaders and managers. This is a hands-on role with strategic influence, offering variety, autonomy, and the opportunity to make a real impact.


Key Responsibilities:
Case Management
*Lead on all complex HR casework including disciplinary, grievance, capability, absence, and safeguarding-related matters.
*Provide expert advice to Managers and senior leaders on employment law and best practice.
*Ensure timely and accurate documentation, investigation processes, and outcomes.
*Liaise with legal advisors and unions as required.
*Maintain the casework tracker and produce regular reports for SLT
HR Policy Development
*Review and update HR policies in line with statutory changes.
*Consult with all stakeholders including union representatives.
*Ensure policies are accessible, user-friendly, and embedded through training and communication.
*Lead on the development of toolkits, templates, and flowcharts to support policy implementation.
Training & Support
*Deliver training and briefings to leaders and line managers on HR policies and case management.
*Support with bespoke advice and coaching on handling sensitive HR matters.
*Develop FAQs and guidance notes to build confidence and consistency across the business.
Strategic Contribution
*Contribute to workforce planning, change management, and organisational development initiatives.
*Support the HR Director in developing a proactive, responsive HR service.
*Analyse trends in casework and policy usage to inform strategic decision
QUALIFICATIONS & SKILLS REQUIRED
*CIPD qualified or equivalent experience.
*Strong knowledge of employment law and best practice.
*Excellent communication, coaching, and influencing skills.
*Experience managing complex casework and policy development.
*Ability to work collaboratively across multiple sites and stakeholders.
*Driving licence