Full job descriptionWe’re working with a well-established engineering and technology business looking to appoint an experienced IT Systems Manager to lead its internal IT function.
This is an excellent opportunity for someone with a strong technical background who enjoys combining hands-on infrastructure management with team leadership, strategic planning and continual service improvement.
You’ll be responsible for the day-to-day delivery of IT services across multiple sites, leading a small internal team and managing third-party suppliers to ensure secure, reliable and high-performing IT systems that support the wider business.
Responsibilities
*Lead and develop the internal IT support team.
*Take ownership of the organisation’s IT infrastructure, systems and services.
*Ensure high levels of availability, performance and security across the IT estate.
*Manage incidents, problems, changes and service improvements in line with ITIL best practice.
*Oversee Microsoft 365, infrastructure, networking and security technologies.
*Manage relationships with external suppliers and service providers.
*Contribute to IT strategy, budgeting and future technology planning.
*Support cyber security initiatives, compliance activities and ongoing accreditation programmes.
*Maintain accurate technical documentation and asset management processes.
About you
You’ll ideally have experience managing an IT team within a complex business environment and be comfortable balancing operational delivery with longer-term planning.
You’ll also have:
*Previous experience managing enterprise IT infrastructure and services.
*Strong Microsoft infrastructure and Microsoft 365 knowledge.
*Good networking and cyber security experience.
*Experience with ITIL service management principles.
*Excellent stakeholder management and communication skills.
*Experience working within regulated or compliance-driven environments would be advantageous.
*Knowledge of ISO 27001, Cyber Essentials or similar security frameworks would be beneficial.
What’s on offer
*Opportunity to shape and develop the internal IT function.
*Varied role combining leadership and technical responsibility.
*Stable, growing organisation investing in technology.
*Supportive working environment with opportunities for professional development.
If you’re looking for a role where you can make a genuine impact while remaining close to the technology, we’d love to hear from you.