Full job descriptionWe’re recruiting on behalf of a well-established and highly respected business looking to add a Customer Service Administrator to their friendly and supportive team in Desborough.
This is an excellent opportunity for someone who enjoys building relationships with customers, takes pride in delivering a first-class service and is looking to develop within a successful business that genuinely invests in its people. Full training will be provided, making this a fantastic opportunity for someone with customer service, administration or sales support experience.
The Role
As a key member of the customer service team, you’ll be responsible for ensuring customers receive a professional and efficient experience from enquiry through to order completion.
Your responsibilities will include:
*Acting as the first point of contact for customer enquiries via telephone and email
*Preparing quotations and processing customer orders accurately
*Resolving customer queries and providing timely updates
*Working closely with internal departments including Sales, Finance and Marketing
*Building strong relationships with customers while delivering an outstanding level of service
*Supporting the wider team with a variety of administrative tasks
About You
We’re looking for someone who enjoys working with people and takes a proactive approach to delivering excellent customer service. Previous experience within customer service, administration or sales support would be beneficial; however, we’re also keen to hear from recent graduates who can demonstrate excellent communication skills, a positive attitude and a genuine desire to build a long-term career.
Ideally you’ll have:
*Previous experience within customer service, administration or sales support
*Excellent communication skills, both written and verbal
*Strong organisational skills with great attention to detail
*The ability to prioritise a busy workload
*Good IT skills, including Microsoft Office
*A positive, professional and team-focused attitude
Experience with ERP, CRM or stock management systems would be beneficial but isn’t essential, as full training will be provided.
What’s on Offer
*Salary of £25,000-£27,000 depending on experience
*Quarterly performance bonus
*Full training and long-term career development
If you’re looking to join a business where you’ll be valued, supported and given the opportunity to develop your career, we’d love to hear from you.
Apply today for immediate consideration.