Full job descriptionLending Operations Coordinator
Warrington
£30k-£40k depending on exp
The Role
The Lending Operations Coordinator will be responsible for supporting the complete lifecycle of a bridging loan.
Working closely with Business Development Managers, Underwriters and Portfolio Managers, you will play a key role in ensuring cases progress efficiently from initial enquiry through to completion and eventual redemption.
This is an ideal role for someone looking to build a long-term career within specialist property finance, underwriting or operations.


Responsibilities


*Assist with the processing and triage of new enquiries.
*Liaise with brokers and borrowers to obtain information required for indicative terms.
*Maintain accurate records within the CRM system.
*Support Business Development Managers with case progression.
*Prepare and issue terms and supporting documentation.
*Provide excellent customer service throughout the enquiry process.
*Gather and review application documentation.
*Conduct preliminary due diligence checks.
*Order and monitor valuations and searches.
*Liaise with solicitors, valuers and borrowers.
*Assist underwriters in preparing cases for credit assessment.
*Ensure files are fully compliant and accurately maintained.
*Monitor outstanding requirements and proactively chase documentation.
*Support the ongoing management of completed loans.
*Monitor loan maturities and redemption dates.
*Assist with redemption statements and loan settlements.
*Manage post-completion administration.
*Liaise with borrowers regarding extensions, redemptions and ongoing requirements.
*Maintain accurate portfolio records and reporting.
*Assist with arrears monitoring and routine portfolio administration.


Skills


*Strong organisational and time-management skills.
*Excellent telephone and written communication skills.
*Ability to prioritise multiple tasks and deadlines.
*High attention to detail.
*Professional, confident and proactive approach.
*Competent with Microsoft Office applications.
*Ability to work effectively within a team environment.
*Previous experience in mortgages, bridging finance, property finance, banking or financial services.
*Experience working with brokers, lenders, solicitors or professional introducers.
*Knowledge of specialist lending products.
*Experience using CRM systems.