Full job descriptionBusiness Development Manager – Ecommerce/ Distribution – North


Salary between £50K base and £75K Base (depending on experience) plus £5K Car Allowance and fantastic commission OTE £100K Plus ! – Plus Great Benefits
Our Client is one of the leaders in cross border ecommerce delivery. The guiding principle of our Clients business is to allow customers to find sending parcels cross border as simple as sending parcels within the UK. In offering a range of global delivery options, supported by a choice of final mile delivery partners, and backed up by smart and intuitive IT solutions, their solution has taken a fresh look at how to support their customers to achieve cross border growth simply and effectively.


The Role
We are looking for a driven and commercially minded Business Development Manager to join our growing Ecommerce team. In this role, you will be responsible for identifying and securing new business opportunities, developing strong client relationships, and driving revenue growth across our ecommerce proposition.
You will work closely with internal teams including Operations, Marketing, IT, and Finance to ensure a seamless client experience, whilst keeping a close eye on market trends and competitor activity to identify opportunities for growth.


Responsibilities:


Business Development & Sales
*Identify, target, and acquire new ecommerce clients across relevant sectors including retail, fashion, health & beauty, and consumer goods
*Develop and manage a robust pipeline of new business opportunities, from initial prospecting through to contract close
*Prepare and deliver compelling proposals, presentations, and commercial pitches tailored to client needs
*Negotiate contracts and commercial terms in line with company pricing and margin expectations
*Meet and exceed agreed revenue and new business targets
*Client Relationship Management
*Build and maintain strong, long-term relationships with new and existing clients
*Act as a key point of contact for strategic accounts, ensuring high levels of client satisfaction and retention
*Identify upsell and cross-sell opportunities within an existing client base
*Conduct regular client reviews to understand evolving needs and ensure service delivery meets expectations
Market & Commercial Insight
*Monitor market trends, competitor activity, and industry developments to inform strategy and identify new opportunities
*Provide regular reporting and forecasting to senior management on pipeline activity, conversion rates, and revenue performance
*Contribute to the development of commercial strategies and go-to-market plans
*Internal Collaboration
*Work closely with Operations, IT, Finance, and Marketing teams to ensure client requirements are fully understood and delivered upon
*Feed client and market insight back into the business to support product development and service improvement
*Support the onboarding process for new clients, working with internal teams to ensure a smooth and professional handover


Skills and experience:


Essential
*Proven experience in a Business Development, Sales, or Account Management role ideally within Ecommerce
*Strong understanding of the ecommerce landscape, including fulfilment, returns, retail operations, and digital sales channels
*Demonstrated track record of achieving and exceeding sales targets
*Excellent communication, negotiation, and presentation skills
*Commercially astute with the ability to understand client needs and translate them into tailored solutions
*Self-motivated, target-driven, and able to work independently as well as part of a team
*Proficient in CRM systems and Microsoft Office suite
Desirable
*Experience working within a third-party logistics (3PL) or fulfilment environment
*Existing network of contacts within the ecommerce or retail sector
*Familiarity with ecommerce platforms such as Shopify, Magento, or similar
*Experience managing complex, multi-stakeholder sales cycles
Apply Vicky