Full job descriptionXeinadin - Top 20 Accountancy Firm - UK & Ireland
Role: Senior Office Administrator
Location: Bridgend


Who Are We?
Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy.
Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It’s our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms.
Our regional offices of over 2500 colleagues operate in collaboratively, combining collective expertise to maximise potential.


About the Role:
Join our team as a Senior Office Administrator! This role combines administrative, organisational, and relationship management responsibilities. Ideal for a detail-oriented individual who thrives in a dynamic environment, you’ll play a key role in ensuring the smooth running of operations within a leading accountancy group.


Key Responsibilities:
*Manage phone calls, ensuring professional and timely responses.
*Chase clients for required books and records to meet deadlines.
*Oversee scanning, filing, and organisation of documents.
*Support the onboarding process for new clients, maintaining compliance with Xeinadin guidelines.
*Finalise and distribute accounts and personal tax packs to clients for approval.
*Assist the Hub Credit Controller in resolving debtor queries.
*Process invoices, write-offs, and WIP adjustments.
*Apply for HMRC and Companies House authentication codes.
*Allocate disbursements to clients and manage payments over the phone.
*Process and reconcile office petty cash and handle cheque payments.
*Schedule client appointments and coordinate the safe return of books and records.
*Maintain an inventory of IT equipment, including laptops, issued to team members.
*Order office supplies and manage stationery stock.
*Provide project support to the Area Practice Manager as required.
Key Requirements:
*Proven experience in administration and a fast-paced environment
*Very high level of attention to detail and accuracy
*Proficient with Microsoft Excel, Word, Outlook etc.
*Excellent time management skills - handling multiple and varied deadlines concurrently
*Must be able to meet administrative deadlines
Additional Requirements:
*Be able to work independently as well as part of a team
*Organised, proactive, reliable and self-motivated
*Confident communicator with personnel at all levels within the business, both written and verbal


What We Offer:
Joining our team comes with a range of benefits, including:
*A collaborative and supportive work environment.
*Opportunities for professional development and career progression.
*The chance to make a meaningful impact within a growing organisation.
*Competitive salary, plus a benefits package
Join Our Team:
Ready to take the next step in your career? Don’t miss out – apply now and become a valued member of our team!