Full job descriptionLettings Administrator
3 Days Per Week - Onsite
We are looking for an organised, proactive and customer-focused Lettings Administrator to support our busy lettings team.
You will play an important role in ensuring the lettings process runs smoothly, from preparing property listings and arranging viewings to progressing tenancies and maintaining accurate records. The successful candidate will be confident communicating with landlords, tenants, contractors and colleagues while managing several priorities at once.
Key responsibilities*Provide day-to-day administrative support to the lettings team
*Respond professionally to enquiries from landlords, tenants and applicants
*Register prospective tenants and maintain accurate applicant records
*Arrange and confirm property viewings
*Prepare property particulars and advertise available properties
*Process applications and coordinate tenant referencing
*Prepare tenancy agreements and other relevant documentation
*Support the collection and registration of tenancy deposits
*Arrange inventories, check-ins, check-outs and property inspections
*Ensure all required compliance documents are obtained and kept up to date
*Monitor tenancy start dates, renewals and upcoming expiries
*Liaise with landlords, tenants, contractors and utility providers
*Maintain accurate property and tenancy information on the company’s systems
*Assist with maintenance queries and coordinate repairs where required
*Process invoices and support general office administration
*Handle personal and confidential information appropriately
*Follow company procedures and relevant lettings legislation
Essential skills and experience*Previous experience in administration or a customer-facing role
*Strong organisational and time-management skills
*Excellent written and verbal communication
*High attention to detail and accuracy
*Confident telephone manner
*Ability to manage competing priorities in a fast-paced environment
*Competence using Microsoft Office and database or CRM systems
*A professional, reliable and customer-focused approach
*Ability to work independently and as part of a team

If your application is successful, you will be contact shortly.
The job title and description in this advertisement may differ from the client’s official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.
You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry.