Full job description Head of Ecommerce Harlow, Essex (Hybrid Working - 3 Days Office / 2 Days Home) - £70,000 + Career Development Opportunities
Full-Time | Senior Leadership Team | Must Drive
Are you an experienced Head of Ecommerce, Ecommerce Manager or Digital Commerce Leader looking for the opportunity to build, scale and transform an ecommerce function?
We’re partnering with a fast-growing, privately owned UK business that is investing heavily in digital commerce, marketplace growth, international expansion and brand acquisitions. As part of their growth strategy, they are seeking a commercially focused Head of Ecommerce to join the Senior Leadership Team and take ownership of online revenue growth across multiple channels and brands. This is a rare opportunity to define ecommerce strategy, influence board-level decisions and build a best-in-class ecommerce operation within a business undergoing significant expansion.
The Role
As Head of Ecommerce, you will lead the ecommerce strategy across:
* Amazon Seller Central
* Amazon FBA and Marketplace Growth
* eBay and Online Marketplaces
* Direct-to-Consumer (DTC) Ecommerce Websites
* Digital Trading and Merchandising
* Customer Acquisition and Retention
* Conversion Rate Optimisation (CRO)
* Ecommerce Team Leadership and Development
You will play a key role in increasing online revenue, enhancing customer experience and driving profitability across all digital sales channels.
Key Responsibilities
Ecommerce Strategy & Commercial Growth
* Develop and execute the company-wide ecommerce strategy
* Drive online sales growth, revenue and profitability across multiple brands
* Identify new ecommerce opportunities following acquisitions and expansion
* Build scalable ecommerce processes to support long-term growth
Marketplace Management
* Grow and optimise Amazon Seller Central performance
* Expand marketplace sales across Amazon, eBay and emerging platforms
* Improve product visibility, conversion rates and marketplace profitability
* Develop winning marketplace trading strategies
Website Performance & Digital Trading
* Lead website trading, merchandising and promotional planning
* Improve customer journeys and ecommerce conversion rates
* Optimise website performance through CRO and UX improvements
* Deliver strong ecommerce KPIs, including revenue, AOV, conversion and customer retention
Data & Analytics
* Use trading insights, analytics and performance data to drive commercial decisions
* Monitor competitor activity, market trends and customer behaviour
* Develop reporting frameworks and performance dashboards
Leadership & Stakeholder Management
* Lead, mentor and develop the ecommerce team
* Manage relationships with digital agencies, technology providers and marketplace partners
* Collaborate with senior leadership to shape future ecommerce investment
* Influence strategic decision-making as a key member of the Senior Leadership Team
Skills & Experience Required
We’re interested in speaking with candidates who have experience with:
* Proven track record of driving ecommerce growth in a multi-channel retail or consumer business
* Strong Amazon Seller Central experience
* Experience scaling Direct-to-Consumer (DTC) ecommerce businesses
* Expertise in ecommerce trading, digital merchandising and CRO
* Strong commercial and analytical skills
* Experience managing ecommerce platforms and marketplaces
* Previous people management and leadership experience
* Passionate about ecommerce innovation and digital growth
* We welcome applications from candidates with transferable ecommerce expertise gained in retail, consumer goods, FMCG, manufacturing, B2B, B2C or multi-channel businesses.
Why Join This Business?
* Senior Leadership Team position
* Opportunity to shape and lead ecommerce strategy
* Hybrid working model (3 days office / 2 days home)
* Competitive salary up to £70,000
* 25 Days Holiday
Apply Now
If you’re a commercially driven Head of Ecommerce, Ecommerce Director or Digital Commerce Leader who wants the autonomy to build, scale and transform an ecommerce operation, we’d love to hear from you. All enquiries and applications will be handled in the strictest confidence.
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