Full job descriptionWe’re looking for a proactive and people-focused Membership & Events Manager to join a leading membership organisation within the UK transport sector. This is a varied permanent role where you’ll take ownership of member engagement, deliver a programme of events and webinars, and build strong relationships with members, partners and stakeholders.
Working remotely with two collaborative office days each week in Central London, you’ll play a key role in shaping the member experience during an exciting period of digital transformation. You’ll also support membership growth, coordinate communications, oversee event delivery and contribute to continuous improvement across the organisation.
In return, you’ll join a supportive and collaborative organisation that values flexibility, wellbeing and professional development. Alongside hybrid working, you’ll benefit from a competitive pension, private healthcare following probation, generous annual leave that increases with service, enhanced family-friendly policies, life assurance, annual salary reviews, an interest-free season ticket loan and the equipment you need to work comfortably from home.
This opportunity would suit someone with experience in stakeholder engagement, membership, events, customer experience or relationship management who enjoys working collaboratively and making a real impact.
Key Responsibilities*Manage relationships with members, partners and key stakeholders.
*Lead the planning and delivery of events, conferences and webinars.
*Develop engaging member communications and campaigns.
*Support membership growth, onboarding and retention.
*Coordinate the Membership & Events Administrator.
*Drive improvements to member experience and digital processes.
What We’re Looking For*Experience managing a range of stakeholders.
*Experience delivering events, membership services or customer engagement activities.
*Excellent communication and organisational skills.
*Ability to manage multiple priorities and work independently.
*Confident using Microsoft Office and learning new digital systems.
If you’re an organised people person who enjoys building relationships, delivering engaging events and creating an outstanding member experience, we’d love to hear from you. Apply today through Signature Recruitment to find out more about this exciting permanent opportunity.
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