Full job descriptionCredit Control Executive
Location: Windsor, Berkshire
Salary: Competitive + Bonus + Benefits
Job Type: Full-time | Permanent | Office Based | Monday – Friday 8.30am - 5pm
CTR Select is recruiting on behalf of a growing financial services organisation for a Credit Control Executive to join its expanding Collections team.
This is a fantastic opportunity for someone with experience in credit control, collections or accounts receivable who enjoys building customer relationships, resolving payment issues and working in a fast-paced environment.
Key Responsibilities:
*Manage a portfolio of customer accounts, ensuring overdue payments are collected promptly.
*Contact customers by phone and email to resolve outstanding balances and agree payment arrangements.
*Monitor daily payments and accurately allocate funds.
*Maintain up-to-date CRM records, account notes and collection activity.
*Build strong customer relationships while delivering excellent service.
*Review customer accounts and request supporting financial information where appropriate.
*Work closely with colleagues to identify customers eligible for additional funding opportunities.
*Support the Credit Control Manager with reporting and portfolio management.
*Work towards individual and team performance targets while ensuring regulatory compliance.
*Identify opportunities to improve processes and customer outcomes.
Skills and Experience:
You’ll ideally have:
*Previous experience in Credit Control, Collections, Accounts Receivable or Financial Services.
*Excellent communication and negotiation skills.
*Strong organisational skills and attention to detail.
*A confident and professional telephone manner.
*Good IT skills and experience using CRM systems.
*A proactive, customer-focused approach with the ability to prioritise workload.
If this Credit Control Executive role is of interest to you, please click apply or contact Marie Spratley in our Egham office.