Full job description Join Superdrug Head Office- Make a Real Difference Every Day!
Location: East Croydon
Hours:37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
Salary:Competitive
Why Superdrug?
Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

Were a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people they make the difference. Were all about personality, we have fun, and we work hard to deliver That Superdrug feeling.
The purpose of this role is to effectively manage the on-site execution, delivery, and successful opening of all assigned implementation projects. Reporting into an Implementation manager with nationwide travel expected.

Here’s the exciting bit… A day includes:
Managing merchandising teams and delivering on site activity for all assigned projects across Superdrug.
Daily communication to store/Implementation Manager /Project Support manager and key head office departments.
Review project progress and make decisions and implement plans to deliver best in class project delivery.
Ensure revenue cost reporting to the implementation manager is delivered in a timely manner. Review on site resource management needs in line with the project scope.
Deliver the commercial plan as per the project plan.

This job is a good fit for you if:
You enjoy delivering great projects by working with teams of people.
You know you add value through by delivering a great commercial and project plan.
You understand how to plan workload for yourself and teams in retail stores.
You are good at communicating both verbal and written to all levels within the business.
You can easily use layout and project plans to facilitate delivery at a fast pace within a changing environment.
You have developed the ability to be flexible with your approach.
You are motivated by doing a great job every day.
You get satisfaction though delivering change to retail stores.
Willing to work varying shift patterns across days and nights as planned on a Rota basis
You see every interaction with the customer as an opportunity to brighten their day
You discover new ways to work that put a smile on our customers and team members faces,
making every shopping experience delightful
You be ’The Best You using positive language and behaviours with customers and team
members
You be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our O+O platform
You confidently communicate, challenges and gives feedback to others
You encourage teamwork & collaboration between their own team and others
You recognise the strengths & contribution of various teams, builds on networks to understand priorities of others and how to add value
You seek feedback and listen to it, take responsibility to find positive outcomes and solutions
You generate ideas and feeling that they can be shared both within their immediate team and also outside of the team
You are confident using data to make tactical decisions
You are knowledgeable about their specialism and has an awareness of their wider market and to support with the current trends in their business area
You actively look for new ways of working through Ai that would benefit the business and move things forward
You actively develop your ability to use AI effectively and think critically about outputs.
Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion

What youll need:
You need to have some experience in retail merchandising / planogram compliance.
Educated to GCSE or above level would be valuable.
You will understand the core principles of effective planning and organizing skills.
Experience of being a good team player is essential.
Driving License and willingness to travel.

Here’s what’s in it for you:
33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
2 staff discount codes for yourself and a family member or friend
30% discount on Superdrug Own Brand Products both in store and online
Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
Company pension matching and bonus
We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it
Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
We are part of A.S. Watson Group, the world’s largest international health and beauty retailer with over 15,700 stores in 25 markets!
Unrivalled Learning and Development programmes
Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
Come and be part of something special!
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