Full job descriptionRole: IT Support Engineer
Location: Manchester / Oldham
Salary: £32,000 (DOE)
Industry: Manufacturing
We’re recruiting on behalf of a well-established manufacturing/distribution business for an IT Support Engineer to join their small but busy IT team. You’ll be the go-to person for day-to-day IT issues across a mixed office, factory and warehouse environment, real hands-on variety rather than sitting behind a helpdesk queue all day.
What you’ll be doing
* Providing 1st/2nd line support to office, factory, warehouse and remote users
* Installing, configuring and troubleshooting desktop PCs, printers, scanners, IP phones and mobile devices
* Getting involved in IT projects across the business
* Owning helpdesk requests end-to-end and keeping resolution times tight
What you’ll need (2+ years’ experience)
* Windows 11
* Microsoft Intune, Azure and O365
* Windows Server 2019+
* Active Directory, Group Policy, DHCP, DNS
* Switches, VLANs, Wi-Fi and VPNs
* iOS and Android device management
* VoIP telephony
* ManageEngine ServiceDesk Plus or similar
Nice to have (not essential)
* HCL Notes/Domino
* Endpoint security deployment
* VMware / Hyper-V
* macOS
* Linux
The details:

This is a permanent role, mainly site-based across two locations in Greater Manchester (Whitefield and Royton), so you’ll need a full driving licence and your own car. Salary is set at £32k but there’s flexibility for the right person with stronger experience.
If this sounds like your kind of role, get in touch and we can talk you through it.