Full job descriptionOur client is one of the UK’s largest and most progressive Spa operators. With their Spa operation continuing to grow, they are now looking to recruit a leading spa manager to work within their Spa based in the heart of Central London.
We require an individual who has excellent leadership skills, passion and enthusiasm for providing a luxurious level service and a flair for success.
Role Profile and Responsibilities:
This is a highly visible management role within the business and you will be expected to lead and direct both the therapist and host teams. With this in mind you will possess distinct leadership qualities in order to provide a credible and consistent role model, you will be passionate about delivering excellence in service standards to develop and coach a team skilled in anticipating guest needs and exceeding expectations.
Your management duties will also include providing advice and guidance to guests on Spa facilities and services, marketing and promoting membership, bookings for treatments, recruitment, staff scheduling, product knowledge & treatment training, payroll and budgeting.
Candidate Profile:
The ideal candidate will have experience in the latest, high end skin care treatments and come from a spa background. You should be passionate and determined to drive forward new business, to exceed sales and revenue targets whilst remaining focused on high end luxury service in order to maximise the overall profitability of the business.
If you believe you have what it takes to provide this elevated level of service and lead our clients spa team within their luxurious facilities, then we would love to hear from you.