Full job description Are you an experienced Optical Assistant or a retail professional with a passion for customer care, looking for the next step? Would you love a role where you can make a difference to people’s lives - all while enjoying your weekends off?
If so, this could be the perfect opportunity for you.
The team
Specsavers Home Visits Stoke are seeking a highly motivated, friendly and reliable Optical/ Retail Assistant to join our growing domiciliary team.
As a Home Visits Optical Assistant, you’ll be visiting patients in their own homes, supporting the delivery of a high-quality, professional optical service to those who are unable to visit stores. This is a rewarding and varied role and is ideal for someone who enjoys building relationships and delivering outstanding customer service. We are a small team, who support and encourage each other every day.
What you’ll be doing
*Supporting patients through their eye care journey in their own homes
*Delivering excellent customer service and compassionate care
*Assisting with frame selection and dispensing (full training provided if needed)
*Working closely with a small, supportive team
*Travelling across Stoke, Crewe, Stafford and surrounding areas
What we’re looking for
We welcome applicants from both optical and retail backgrounds.
You’ll ideally have:
*Experience in optics OR a strong retail/customer service background
*A passion for helping people and delivering exceptional service
*Great communication and relationship-building skills
*A positive, team-focused attitude
*Due to the needs of our business, we are keen to speak with candidates who live in WS11 or ST postcode areas
*A full UK driving licence is essential
What is in it for you?
*Working Hours: Monday to Friday - no weekends - 8.30am to 5.30pm - 40 hours per week
*No Bank Holidays
*Salary: Starting salary is £26,853 per annum
*Career progression - Clear pathway into management, full support for Dispensing Optician Qualification. We are a business that values long term growth and internal progression
*Company car or car allowance of £3,000 per annum (conditions apply)
*Monthly bonus on top if your salary, meeting your targets you could earn £85-£500 a month with uncapped potential for high performers. Your performance matters - and it pays off
*28 leave days (20 days annual leave plus 8 Bank Holidays & 1 extra day for Birthday
*All Great Place To Work benefits apply
*Access to Specsavers Perks
*Specsavers perks - discounts high street retailers
*Employee eye and ear care discounts
*Contributory pension

If you’ve got all these skills, we can’t wait for you to apply!
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