Full job descriptionSupport Worker
We are currently working with a social housing provider to recruit a Support Worker on a permanent basis. The postholder will provide tenancy support and housing management services for customers in move-on programmes, ensuring that services are customer focussed.
Contract: Permanent
Hours: 37 Monday to Friday | Monday to Thursday – 9am – 5:30pm | Friday – 9am – 5pm
Salary: £30,000 to £35,000
Summary of Duties:
*Managing a portfolio of tenancies, ensuring residents are supported to maintain long-term, stable housing
*Carrying out pre-tenancy assessments, property inspections, and tenancy reviews
*Supporting residents with rent management and reducing arrears through payment planning and monitoring
*Handling anti-social behaviour, tenancy breaches, and complex casework with professionalism and care
*Working with partners, support agencies, and stakeholders to ensure a joined-up service
*Representing the organisation in court and at community or stakeholder meetings
*Ensuring properties are safe, compliant, and re-let quickly to minimise void loss
*Playing a key role in delivering a trauma-informed, customer-first approach
The successful candidate will have:
*Experience in housing management, ideally within social housing
*UK Drivers Licence
*Experience working with individuals with complex needs (e.g. mental health, substance misuse, domestic abuse)


If this opportunity is of interest, please apply with your up-to-date CV.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.