Full job descriptionPay: £13.47 per hour
Contract: 3 Months inititally
The Role
Our client is looking for an experienced Business Support Officer to provide high-quality administrative and data support within a busy service environment. This role requires excellent attention to detail, strong organisational skills and the ability to manage high volumes of information accurately and efficiently.
Key Responsibilities
*Process referrals and maintain accurate records across bespoke databases and information systems.
*Undertake high-volume data entry and data processing to agreed standards and deadlines.
*Complete data quality checks, identify discrepancies and support data cleansing activities.
*Liaise professionally with parents, carers, partner agencies and other stakeholders to obtain and verify information.
*Manage incoming enquiries via phone, email and correspondence.
*Produce reports, spreadsheets, letters, minutes and other documentation.
*Organise meetings, maintain records and support wider business administration activities.
*Maintain confidential information and follow safeguarding and information governance procedures.
*Support procurement, ordering and general financial administration where required.
*Provide flexible support to colleagues and assist with priority workloads.
Essential Skills & Experience
*Proven experience in an administrative, business support or data-focused role.
*Strong track record of high-volume data processing with excellent accuracy.
*Experience of data quality checking and record management.
*Proficiency in Microsoft Excel and bespoke database systems.
*Exceptional attention to detail and organisational skills.
*Experience working with and supporting multiple professionals and agencies.
*Strong written and verbal communication skills with the ability to engage professionally with internal and external stakeholders.
*Ability to prioritise workloads and meet deadlines in a fast-paced environment.
Desirable
*Knowledge of safeguarding processes.
*Experience of invoicing and procurement.
*Experience producing reports and management information.